Related skills
insurance stakeholder management business analysis healthcare process design📋 Description
- Partner with Care Delivery leaders to analyze problems and design future-state workflows.
- Translate clinical and operational needs into actionable requirements for Product and Technology.
- Analyze, design, and document business requirements for assigned work streams.
- Facilitate planning sessions to draft diagrams of project context and processes.
- Identify gaps in business functions and processes; propose optimal solutions.
- Drive efficiency, quality, and member experience through measurable improvements.
🎯 Requirements
- Bachelor’s degree required.
- 3+ years in healthcare and/or insurance domain.
- 5+ years of experience in business analysis.
- Strong analytical, troubleshooting, and problem-solving skills.
- Experience with process design and requirements gathering.
- Proficiency with Visio, Lucidchart, and Miro for diagramming.
🎁 Benefits
- Competitive medical, dental, and vision coverage.
- Flexible Time Off/Paid Time Off (13 paid holidays).
- Strong 401(k) plan with company match.
- Mental Health and Wellness benefits.
- Protection plans including life insurance and disability insurance.
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