Related skills
looker sql python tableau excel📋 Description
- Develop staffing models translating variable demand into staffing plans
- Forecast demand, staffing, and scheduling for Starlink support teams
- Design dashboards and use analytics to drive support decisions
- Partner with CS engineering to build workforce planning tools
- Monitor KPIs and provide insights to improve service levels
🎯 Requirements
- Bachelor's degree in business, supply chain, information systems, CS, engineering, or economics
- 3+ years in workforce planning within a technical customer support or CS org
- Deep experience with SQL and dashboards (Tableau, Power BI, Looker)
- Advanced Excel (formulas, pivots, VBA/macros) and forecasting (Erlang C)
- Strong data analysis skills and ability to present to executives; cross-functional collaboration
- Strong communication and stakeholder management across levels
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Data Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!