Conduct analyses (SQL queries) to identify issues and opportunities for customers.
Define metrics and dashboards to quantify customer health and influence change.
Integrate with all levels of the business to map workflows and gaps.
Develop automation to accelerate revenue and create efficiencies.
Own data integrity, tool maintenance, and reporting quality.
Train users on dashboards, API, and tools; assist troubleshooting.

🎯 Requirements

Bachelor’s degree
5+ years in reporting/analytics across relevant ops domains
3+ years building datasets and dashboards with Tableau/Power BI/Looker
3+ years in analytics language (Python, R)
Advanced SQL proficiency and ETL understanding
Startup/high-growth environment experience

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