Sr. Business Analyst, Customer Operations (Starlink)

Added
19 days ago
Type
Full time
Salary
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Related skills

looker etl r sql python

πŸ“‹ Description

  • Analyze customer data to identify issues and opportunities; provide actionable recommendations.
  • Collaborate across teams to map workflows and identify gaps; answer questions with analytics.
  • Define dept metrics and dashboards to quantify health and influence change.
  • Build automation to reduce risk and improve efficiencies across Starlink ops.
  • Ensure data integrity, tool maintenance, and reporting quality.
  • Train users on dashboards and tools; assist with troubleshooting.

🎯 Requirements

  • Bachelor's degree
  • 5+ years of experience in reporting and analytics within relevant domains
  • 3+ years experience with SQL and dashboards (Tableau/Power BI/Looker)
  • 3+ years experience with scripting languages (Python, R)
  • Start-up/consulting/high-growth environment experience
  • Exceptional ability to communicate technical concepts to non-technical audiences

🎁 Benefits

  • Stock options and long-term incentives
  • Comprehensive medical, vision, and dental coverage
  • 401(k) retirement plan
  • Paid parental leave
  • Three weeks of paid vacation and 10+ paid holidays per year
  • Company shuttles from Seattle to Redmond
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