Related skills
json node.js javascript cloudformation aws📋 Description
- Work with a Solution Architect to deliver contact center solutions
- Provide technical advisory during business process reviews to identify requirements
- Provide technical details and solutions for user stories
- Configure Salesforce Service Cloud Voice and Amazon Connect
- Hands-on development of a solution design using best practices
- Lead a development team with task distribution and code reviews
🎯 Requirements
- Experience with hands-on programming (e.g., python, java, c#, .NET, Node.js)
- Experience building integrations across multiple systems, REST APIs
- Knowledge of JSON format and related services
- Strong troubleshooting and debugging skills
- Experience with CloudFormation, and Lambda Integrations
- Experience implementing CI/CD or Infrastructure as Code
🎁 Benefits
- Experience with WFM, CRM, and contact center solutions
- Experience with WebRTC and SIP APIs
- Contact Flow implementation, Lex integration, and contact center routing
- Advanced knowledge of AWS services and cloud architecture
- Familiarity with Salesforce Service Cloud
- AWS Cloud Practitioner Certification
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