Related skills
slack google workspace email event coordination sms📋 Description
- Provide exceptional levels of customer service to members and guests.
- Book, cancel, and reschedule live productions via TeamUp; assist accounts.
- Liaise with programming on class changes, cancellations, refunds.
- Check-in duties; ensure studio rules and waivers are followed.
- MC on-site events; deliver clear communications and manage attendees.
- Manage group bookings from start to finish; coordinate waivers and enrollment.
🎯 Requirements
- 2+ years in customer service/hospitality.
- Concierge/health fitness experience is a plus.
- Reliable, professional, energetic, friendly, and computer literate.
- Friendly and outgoing.
- Strong in-person, email, and phone communication.
- Professional phone and email etiquette.
- Excellent customer service and problem-solving skills.
- Flexible schedule including weekends, holidays, early mornings (8AM) and late evenings (10PM).
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