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data analysis swift apis payment gateways sftp📋 Description
- Manage day-to-day payment processing issues with Network Partners; plan improvements.
- Escalate and close BAU tickets; root-cause fixes to avoid escalations.
- Analyze patterns and trends in payment processing; share regular insights.
- Analyze engagement with Partners; provide on-ground insights on payment experience.
- Engage with internal and external stakeholders; drive automation to streamline payments.
- Plan and organize partner bank meetings; monitor incidents and updates.
🎯 Requirements
- Bachelor’s degree with 3-5 years in Finance/Banking.
- Good knowledge of payments industry; Fintech experience a plus.
- Broad payments knowledge: SWIFT, ACH, gateways, Instant transfers, APIs, SFTP.
- Strategic mindset; able to solve business and technical challenges.
- Excellent communication and interpersonal skills.
- Strong analytics; investigate and solve day-to-day issues.
🎁 Benefits
- Hybrid working environment (3 days per week in office).
- Medical coverage and 24/7 employee assistance.
- Learning stipend and role-specific training.
- Team events, bonding activities, and diversity initiatives.
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