Sr. Account Manager - Enterprise

📋 Description

• Build and maintain trusted relationships with enterprise healthcare accounts including health systems, hospital networks, health plans, and government agencies.
• Advise clients on Boostlingo adoption and translate goals into concrete account plans with milestones tied to outcomes.
• Leverage internal AI workflows to identify risks, growth opportunities, and focus efforts for impact.
• Manage renewals and expansions with procurement, IT, compliance; ensure smooth processes.
• Drive adoption of the AI interpreter suite; coordinate with Product/Engineering to deliver client value.
• Monitor usage and health metrics using BI/CX tooling; lead quarterly business reviews with clients.

🎯 Requirements

• 3+ years of experience managing enterprise healthcare accounts.
• Direct experience with healthcare procurement and IT security reviews; navigate clinical/compliance stakeholders.
• Proven track record driving technology adoption in complex enterprises; familiar with SaaS metrics (ARR, churn, NRR) and lifecycle.
• Fluent English; exceptional communication; tailor messaging to CIO/CFO/procurement audiences.
• Strong analytical instincts; translate usage data into actionable insights; experience with BI/CX tools.
• Proficiency with Salesforce, MS Office; JIRA and Confluence a plus; Bachelor's degree preferred.

🎁 Benefits

• Competitive compensation and benefits, incl. 401(k) with match.
• Hybrid/Remote working arrangements.
• Flexible PTO.
• Inc. Best Workplaces recognition (2022-2025).