Ensure high customer satisfaction by coordinating with internal teams to deliver seamless customer experience
Educate clients on best practices and become a trusted advisor
Manage escalations and triage to timely resolution
Train and onboard new client users
Provide accurate information on client portals, products, and accounts
Understand and guide ATS integrations

🎯 Requirements

2+ years of Client Service experience
Upselling/cross-selling experience with U.S. clients
Client retention experience (2-3 years)
Strong interpersonal and negotiation skills
Excellent written and verbal communication
Knowledge of Salesforce

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot