Lead planning and execution of customer implementations, with PMs and a solution architect.
Hands-on contribution for high-impact implementation activities when needed.
Implement reworked post-sales workflows and assets; update workflows and SOW templates.
Support pre-sales with technical guidance; write implementation proposals; ensure scoping.

🎯 Requirements

Industry pharma HCP engagement expertise with business orientation.
Build close relationships with customer stakeholders and influence decisions.
Technical expertise with CRM, MAP, DXP and event platforms; translate to non-technical audiences.
Hands-on troubleshooting with complex pharma implementations.

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