Related skills
crm ms office bi workflow tools📋 Description
- Lead point of contact for member onboarding
- Manage multiple client relationships (training, inquiries)
- Facilitate timely resolutions to member inquiries and training
- Maintain high member satisfaction with tailored communications
- Collaborate across teams with clear, concise communication
- Track member health and proactively address needs
🎯 Requirements
- 1+ years in Member Success or related role
- Goal-oriented, disciplined, organized, and perseverant
- Ability to synthesize large information for decisions
- Self-starter with a goal-oriented approach
- Strong communication, analytical, and strategic thinking
- Tech skills: MS Office, CRM systems, workflow tools, BI
🎁 Benefits
- Hybrid work options for work-life balance
- Paid volunteer time and charitable donation matching
- Semi-annual company-wide surveys shaping programs and culture
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