Related skills
crm oracle sap vmware📋 Description
- Manage enterprise accounts to boost renewals and reduce churn.
- Develop success plans aligned with customers' global goals.
- Drive value by anticipating needs and monitoring health scores.
- Serve as primary post-sales contact for questions and security inquiries.
- Lead customer escalations with cross-functional teams to drive resolution.
- Conduct regular business reviews with executive stakeholders.
🎯 Requirements
- 5-7+ years in customer-facing roles (CSM, Sales, or Marketing).
- Experience managing complex enterprise accounts.
- Understanding of Oracle, SAP, and VMware ecosystems preferred.
- Excellent communication, negotiation, and executive-level skills.
- Proven ability to identify and close renewal and expansion opportunities.
- Strong CRM hygiene and account lifecycle management.
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