Specialist, Technical Account Manager - Federal

Added
2 days ago
Type
Full time
Salary
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Related skills

salesforce workday oauth openid connect scim

πŸ“‹ Description

  • Build relationships with federal customers as their go-to tech advisor.
  • Guide implementation/optimization of Okta Workforce Identity and CIAM.
  • Design identity strategies aligned with customer goals.
  • Increase adoption, satisfaction, and retention.
  • Partner with account teams to craft strategic success plans.
  • Resolve technical challenges with internal teams (support/engineering).

🎯 Requirements

  • 2+ years Federal Public Sector SaaS experience.
  • 2+ years as TAM or similar (consultant/architect).
  • 2+ years in IAM (SSO, MFA, lifecycle).
  • Identity federation protocols: SAML 2.0, OAuth, OIDC, WS-Federation.
  • SaaS deployments and provisioning: Salesforce, Box, Office 365, Workday, SCIM.
  • Excellent communicator with cross-functional collaboration; DC area travel.

🎁 Benefits

  • Equity where applicable; health, dental/vision, 401(k), FSA, paid leave.
  • Immersive onboarding to accelerate impact.
  • Well-being programs and social impact initiatives.
  • Talent development and community engagement opportunities.
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