Related skills
customer success cloud chatbot professional services conversational ai๐ Description
- Lead delivery of chatbot-focused professional services.
- Collaborate with customers in India to implement and optimize NiCE chatbot solutions.
- Work across AI, cloud and digital initiatives to improve customer experiences.
- Partner with the GCO - Customer Success & Services team.
- Contribute to best practices and knowledge sharing.
- Support a global, equal opportunity culture across 30+ countries.
๐ฏ Requirements
- Experience in customer-facing engineering or professional services.
- Knowledge of chatbot technologies or conversational AI.
- Strong communication and collaboration skills.
- Bachelor's degree required.
- Based in Pune, India or eligible to work there.
- Experience delivering technology services to customers.
๐ Benefits
- Equal opportunity employer.
- Global team with 30+ countries.
- Opportunity to work with AI, cloud and digital innovations.
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