Specialist Professional Services Engineer (Chatbot)

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

customer success cloud chatbot professional services conversational ai

๐Ÿ“‹ Description

  • Lead delivery of chatbot-focused professional services.
  • Collaborate with customers in India to implement and optimize NiCE chatbot solutions.
  • Work across AI, cloud and digital initiatives to improve customer experiences.
  • Partner with the GCO - Customer Success & Services team.
  • Contribute to best practices and knowledge sharing.
  • Support a global, equal opportunity culture across 30+ countries.

๐ŸŽฏ Requirements

  • Experience in customer-facing engineering or professional services.
  • Knowledge of chatbot technologies or conversational AI.
  • Strong communication and collaboration skills.
  • Bachelor's degree required.
  • Based in Pune, India or eligible to work there.
  • Experience delivering technology services to customers.

๐ŸŽ Benefits

  • Equal opportunity employer.
  • Global team with 30+ countries.
  • Opportunity to work with AI, cloud and digital innovations.
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