Maintain the health and reliability of quality programs across lines with standardized rubrics.
Evaluate and resolve high-complexity cases; root-cause fixes.
Oversee escalations to meet SLAs and quality benchmarks.
Serve as SME for quality standards and cross-functional feedback.
Support testing and rollout of new quality programs and AI audits.
Compliance with laws.

🎯 Requirements

1+ years in healthcare environment and quality assurance.
1+ years of quantitative, analytical skills; proactive issue solving.
Experience coaching peers or auditors.
1+ years working with data and Google Sheets.

🎁 Benefits

Medical, dental, and vision coverage
11 paid holidays, sick time, parental leave
401(k) plan participation
Life and disability insurance
Paid wellness time and reimbursements

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