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crm compliance legal blockchain english📋 Description
- Respond to inquiries from legal authorities and law firms worldwide, maintaining high service levels.
- Coordinate with compliance, risk, and customer service teams; escalate when needed.
- Maintain knowledge of OKX products to communicate with external stakeholders.
- Build and maintain relationships with partners and external stakeholders.
- Escalate unresolved queries to Supervisors per operations guidance.
- Lead or participate in ad-hoc projects and support team improvements.
🎯 Requirements
- Law/compliance degree or related field.
- English plus at least one EU language.
- Experience in a legal role or customer service.
- Excellent communication and writing skills; detail-oriented.
- Ability to work independently and in a team.
- Comfortable in a fast-paced, dynamic environment with changing priorities.
- Willing to work on rotational shifts.
🎁 Benefits
- Competitive remuneration package (Basic Salary + Yearly Bonuses).
- Monthly Team Building.
- Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
- Employee engagement, recognition and appreciation program.
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