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lms quality assurance training content development operations📋 Description
- Design, develop, and implement LDQA training programs.
- Create training materials for global services teams.
- Collaborate with department leaders/SMEs to identify needs.
- Deliver training and conduct QA audits to ensure standards.
- Drive continuous improvement and calibration to impact the org.
- Prioritize tasks and adapt in a fast-paced, collaborative environment.
🎯 Requirements
- 2-4 years experience in Training or Quality Assurance, preferably in Customer Service.
- Experience with LMS and e-learning development tools.
- Fluent in English and Russian (speaking and writing).
- Excellent communication and stakeholder management skills.
- Independent, able to multitask and meet timelines.
- Comfortable working in a fast-paced, dynamic environment with changing priorities.
🎁 Benefits
- Competitive remuneration (Basic salary + yearly bonus).
- Meal allowance up to RM 500/month.
- Monthly team building.
- RM 3,500 annual benefits (Training, Wellness & Flexi Benefits).
- 5-min walk from MRT/TRX.
- Excellent prospects for growth and promotion with mentoring.
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