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crm data analysis salesforce b2b operations๐ Description
- Own the global deal registration lifecycle: eligibility, status, escalation.
- Serve as primary liaison between partners, alliance team, and field sales.
- Optimize registration processes to reduce bottlenecks and errors.
- Transform data into insights by generating deal registration reports.
- Provide ad-hoc operational support for onboarding and enablement.
๐ฏ Requirements
- 1-3+ years in channel operations, sales ops, deal desk, or similar B2B roles.
- Strong proficiency with Salesforce CRM.
- Excellent organizational skills in a fast-paced environment.
- Exceptional verbal and written English communication with global stakeholders.
- Self-starter who can work independently within a global team across time zones.
- Based in Chennai, India.
๐ Benefits
- Onboarding with training and mentorship, including First-Friend program.
- Growth opportunities: leadership programs, Appian University, tuition reimbursement.
- Community through affinity groups and inclusive culture.
- Comprehensive benefits: health, EAP, life/disability, ESPP, retirement, wellness programs (varies by country).
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