Related skills
reporting data analytics change management excel dashboards📋 Description
- Support and deliver operational initiatives in Customer Care.
- Analyze workforce metrics and build dashboards.
- Contribute to project execution, change, and documentation.
- Collaborate with cross-functional teams; communicate progress.
🎯 Requirements
- Bachelor’s degree with 2–4 years experience (or equivalent).
- Experience in Customer Support, Operations, or contact center.
- Strong analytical skills; intermediate/advanced Excel.
- Ability to follow structured project plans and manage tasks.
- Collaborative, team-focused with cross-functional partners.
🎁 Benefits
- Market competitive salary.
- Hybrid schedule with 2 days in office per week.
- Generous health, disability, and life insurance.
- Paid holidays, time off, and leave for life events.
- Paid volunteering opportunities (5 days per year).
- Shift 6:00am–6:00pm, Monday–Friday.
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