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sre cloud ai observability incident management📋 Description
- Own vision, roadmap, and execution of CAP and AI-driven ops.
- Improve reliability, efficiency, and uptime across SaaS environments.
- Drive end-to-end product strategy and roadmap for Cloud Automation Portal.
- Define long-term AI-led operational strategy for cloud ops.
- Lead automation for alert remediation, health checks, patches, and recovery.
- Partner with SRE and Cloud AppOps teams to deliver platform capabilities.
🎯 Requirements
- 10+ years in product development and management.
- Experience building internal Cloud Ops/SRE platforms.
- Strong leadership and stakeholder management with engineers and architects.
- Expertise in observability: logs, metrics, tracing; monitoring/alerting/incident systems.
- Familiarity with distributed systems and failure modes.
- Willingness to work across EMEA and US shifts.
🎁 Benefits
- NICE-FLEX hybrid model: 2 office days, 3 remote days.
- Career opportunities across roles and locations.
- Equal opportunity employer.
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