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Type
Full time
Salary
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Related skills
communication customer service hospitality scheduling multi-tasking๐ Description
- Welcome and support patients; manage clinic flow
- Respond to calls and emails within 2 hours, 24 hours max
- Greet patients and guide them through out-of-network process
- Deliver 5-star customer service daily
- Collaborate with team for patient care
- Uphold SPEAR-IT values: Service, Passion, Empathy, Respect
๐ฏ Requirements
- Previous customer service experience.
- Hospitable, welcoming, and team-oriented.
- Strong communication skills and ability to multi-task.
- Strong attention to detail and willingness to grow.
- BA.BS degree preferred, not required.
๐ Benefits
- One Medical paid membership
- Mental Health benefits incl. PTO and EAP
- Medical, Dental, Vision benefits
- 401(k) Safe Harbor with match
- Generous PTO and company holidays
- Commuter FSA and gym discounts
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