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less than a minute ago
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Full time
Salary
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Related skills

communication customer service hospitality scheduling multi-tasking

๐Ÿ“‹ Description

  • Welcome and support patients; manage clinic flow
  • Respond to calls and emails within 2 hours, 24 hours max
  • Greet patients and guide them through out-of-network process
  • Deliver 5-star customer service daily
  • Collaborate with team for patient care
  • Uphold SPEAR-IT values: Service, Passion, Empathy, Respect

๐ŸŽฏ Requirements

  • Previous customer service experience.
  • Hospitable, welcoming, and team-oriented.
  • Strong communication skills and ability to multi-task.
  • Strong attention to detail and willingness to grow.
  • BA.BS degree preferred, not required.

๐ŸŽ Benefits

  • One Medical paid membership
  • Mental Health benefits incl. PTO and EAP
  • Medical, Dental, Vision benefits
  • 401(k) Safe Harbor with match
  • Generous PTO and company holidays
  • Commuter FSA and gym discounts
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