Related skills
communication customer service hospitality multitasking attention to detail๐ Description
- Support patient care by welcoming and valuing patients
- Control appointment flow and coordinate scheduling
- Respond to calls and emails within 2 hours, within 24 hours
- Guide patients through out-of-network experience
- Deliver 5-star customer service
- Foster community and collaborative team environment
๐ฏ Requirements
- Previous customer service experience
- Hospitable, welcoming, and team-oriented
- Strong communication skills and ability to multi-task
- Strong attention to detail
- BA.BS degree preferred, not required
- Commitment to Spear values and patient care
๐ Benefits
- One Medical paid membership
- Mental Health benefits incl. PTO and Journey Live EAP
- Medical, Dental, Vision benefits
- 401(k) Safe Harbor Match up to 4%
- Generous paid time off, holidays, and mental health support
- Commuter FSA plans and wellness perks
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