Related skills
compliance customer service contract management smartsheet microsoft excelπ Description
- Manage speaker data in Veeva's events platform with accuracy and confidentiality.
- Generate and analyze daily speaker reports to track tasks.
- Serve as primary contact, providing daily updates to customer teams.
- Coordinate with speakers on contract status and missing information.
- Oversee contract management and ensure compliance with SOPs and policies.
- Maintain knowledge of applicable regulations (e.g., OIG, PhRMA Code).
π― Requirements
- Strong organizational skills with great attention to detail.
- Ability to switch tasks often, and multiple customers simultaneously.
- Strong interpersonal, verbal, and written skills with customers.
- Customer service focus with problem-solving abilities.
- Familiar with health sciences and regulated environments a benefit.
- Independent work style with good decision-making and prioritization.
π Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
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