Account Manager - State & Local Government

📋 Description

• Own onboarding and ongoing management for government customers.
• Deliver excellent service; resolve issues quickly.
• Build relationships to identify requirements and manage expectations.
• Collect and champion customer feedback to guide development.
• Retain and grow the value of accounts.

🎯 Requirements

• Bachelor's degree or 5+ years relevant experience.
• 3+ years in account management, customer success, or business operations.
• 1+ year working with government customers.
• 3+ years working with State & Local / Local & Regional government customers.
• Significant knowledge in public sector, telecoms or satellite industries.
• Excellent written and verbal communication; ability to negotiate post-signature terms.

🎁 Benefits

• Salary: $110,000 - $150,000 per year.
• Stock options and long-term incentives.
• Medical, vision, dental coverage; 401(k); paid time off.