Provide technical support for residents, staff, and employees across spaces.
Resolve hardware, software, and connectivity issues on-site, remote, or via tickets.
Maintain and troubleshoot networks, displays, AV, printers, and laptops.
Support Wi-Fi networks, IoT devices, and connectivity solutions.
Collaborate with IT Services, AV, Networking, facilities and operations teams.
Create user-friendly documentation and training materials for users.

🎯 Requirements

High school diploma or equivalent.
2+ years IT support or technical role experience.
Experience with Windows, MacOS, iOS, and ChromeOS in enterprise.
Certifications such as CompTIA A+, Network+, or MCP.
Knowledge of networking (Wi-Fi, VPNs) and hardware troubleshooting; AV experience.
Must be physically able to lift up to 25 lbs, have a valid driver's license, and work overtime/weekends.

🎁 Benefits

SpaceX is an Equal Opportunity Employer.
Applicants needing accommodation, contact EEOCompliance@spacex.com.

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