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javascript css html ai apis📋 Description
- Hybrid role: in-office one day per week at Atlanta office.
- Lead as a technical specialist to prove ROI for post-sales.
- Partner with AEs & CSMs to diagnose account health.
- Identify opportunities to grow account usage of Fullstory features.
- Complete technical RFP and InfoSec questionnaires for renewals.
- Conduct technical enablement sessions for the CSM team.
🎯 Requirements
- 1-3 years in Customer Success, Sales Engineering, or Technical Account Management.
- A baseline understanding of web and mobile technologies (HTML, CSS, JS, or APIs).
- Proven ability to manage projects with multiple stakeholders.
- Thrives on turning a No into a Yes.
- Comfortable guiding demos toward executive value.
- Leverage AI tools to accelerate timelines and improve efficiency.
🎁 Benefits
- Hybrid office presence in Atlanta and London; flexible PTO and company closures.
- Sponsored benefit packages for US-based employees and international coverage.
- Learning opportunities through training programs and annual subsidy.
- Monthly productivity stipend for US and EMEA employees.
- Team off-sites and annual full-company meet-up.
- Paid parental leave for growing families.
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