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security pre-sales rfp poc📋 Description
- Lead technical discovery to identify customer needs
- Deliver pre-sales by articulating Intercom's value and tech
- Run value-based solution reviews and technical sessions
- Design and lead tailored POCs showcasing Intercom capabilities
- Primary resource for RFPs and security questions; escalate issues
- Collaborate with Product and Engineering to capture customer feedback
- Build trust with empathy and curiosity
- Improve processes and build SE playbook
- Commit to customer success and lasting value
🎯 Requirements
- 5+ years in technical pre-sales with C-level relationships
- Strong technical acumen; discovery and value presentations
- Translate complex business challenges into tailored Intercom solutions
- Work with Product & Engineering to capture feedback and influence direction
- Familiar with POCs, RFPs, and security questions
- Excellent communication, empathy and curiosity; occasional travel
🎁 Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible paid time off policy
- Paid Parental Leave Program
- 401k plan & match
- In-office bicycle storage
- Fun events for Intercomrades, friends, and family
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