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data analytics b2b saas customer success stakeholder management cross-functional collaboration📋 Description
- Build deep relationships with customers to understand evolving challenges.
- Translate problems into internal projects with Product, Engineering, and Data teams.
- Advocate for customer needs to shape roadmaps and priorities.
- Develop and present recommendations focused on business value.
- Identify opportunities to deepen platform adoption.
- Collaborate with Account Management and Data for ongoing engagement.
🎯 Requirements
- 5+ years experience; 2+ years in management consulting or strategic advisory.
- Strong business acumen to link GTM motions to solutions.
- Excellent stakeholder management; comfortable presenting to senior leaders.
- Highly analytical; data-driven with quantitative insights.
- Familiarity with B2B SaaS, marketing, sales ops, or revenue analytics.
- Ownership-first mindset; move fast in early-stage environments.
🎁 Benefits
- Remote role based on East Coast time zones.
- Work with SF HQ and customer base across US time zones.
- Equal Opportunity Employer with inclusive culture.
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