Related skills
web development programming saas digital marketing mobile app development📋 Description
- Maximize Customer TTV by enabling product features and onboarding technically.
- Support daily tech inquiries and requests to Braze users.
- Help customer product and engineering teams work independently and efficiently.
- Explain product scope and rollout schedules to customers and internal teams.
- Record technical requirements, timelines, metrics, and customer interactions.
- Validate use cases and feasibility for product launches.
🎯 Requirements
- 5+ years in enterprise/strategic accounts (digital marketing, mobile, SaaS).
- Excellent communication skills.
- English proficiency for docs and Slack with Global Team.
- Engineering skills with 2–3 years of dev experience.
- 2+ areas among SaaS, digital marketing, mobile, web, API, programming.
- Customer-facing, documentation, and problem-solving abilities; hospitality.
🎁 Benefits
- Competitive compensation including equity.
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off.
- Medical, dental, vision, life, and disability coverage.
- Fertility benefits and equal paid parental leave.
- Professional development stipend and career pathing.
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