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crm ai ccaas cxone cognigy📋 Description
- Design and script industry-specific demos for CXone, Cognigy, and WEM
- Maintain a reusable, scalable demo asset library for rapid sales
- Enhance demo environments with new features, integrations, and data sets
- Partner with Solution Consultants and AEs to tailor demo narratives
- Conduct light discovery to align demos with personas, processes, and KPIs
- Demonstrate ROI and workflow improvements through product value
🎯 Requirements
- 2-4 years in technical pre-sales, solution consulting, or demo engineering
- Background in contact center solutions or cloud CX platforms
- Strong understanding of CCaaS, conversational AI, and cloud architectures
- Ability to configure integrations and build demo data flows
- Experience with CXone, Agentic AI, or chatbots is a plus
- Excellent presentation and storytelling to simplify tech for execs
🎁 Benefits
- Global career opportunities across multiple roles and locations
- Collaborative, fast-paced, creative team environment
- Work with market-leading CX solutions
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