Related skills
networking voip telecommunications sip ethernet📋 Description
- Participate in CXone presales; conduct discovery with end users for voice/data interconnects
- Gather requirements to enable voice/data interconnections
- Finalize voice and data service design after customer interest is confirmed
- Interface with existing customers needing connectivity revisions or upgrades
- Provide direct support to sales and customer service for connectivity needs
- Document proposals, project plans, and order summaries for end users/partners
🎯 Requirements
- Bachelor’s degree in IT or related field, or equivalent
- 6+ years Telecommunications Circuit Design Engineering or Analysis
- 4+ years in a Sales or Solutions Engineering role
- Demonstrated working knowledge of telecom principles and concepts
- Strong verbal and written communication with stakeholders
- Advanced knowledge of networking: Ethernet, IP, VoIP, SIP/MGCP/SBC
🎁 Benefits
- NiCE-FLEX hybrid model: 2 days in office, 3 days remote
- Market-leading global company with internal career opportunities
- Fast-paced, collaborative environment with learning and growth
- Equal opportunity employer; diversity and inclusion commitments
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