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salesforce program management jira stakeholder engagement servicenowπ Description
- Own Jira clean-up initiative; reduce outdated projects, user groups, and custom fields.
- Standardize issue types and schemes to align with business processes.
- Audit Jira projects and user groups for archiving or deletion.
- Identify unused custom fields for archival; help governance for new fields.
- Support PXE transformations with internal tech solutions; serve as SME for Jira integrations.
- Design end-to-end processes using best practices to drive outcomes.
π― Requirements
- Bachelor's Degree in Business, Information Systems, or a related field AND 9+ years of work experience.
- 4+ years working in a Product, Tech, and/or Engineering organization.
- Direct experience with Jira administration, configuration, and cleanup/migration efforts. Experience with Aha, ServiceNow, and Salesforce is a plus.
- Track record of managing complex business programs, including implementing organization-wide improvements and optimization.
- Experience in effectively engaging, consulting, and informing stakeholders at all levels, ensuring alignment and buy-in.
π Benefits
- Experience Bonus: $1,800 annually.
- Learning and Development: 10% of time for personal learning.
- Empowering large networks through technology.
- Work with diverse brands.
- A role that encourages personal growth and initiative within a growing business area.
- Hybrid work model: in-office 3 days/week.
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