Related skills
azure aws ai ml conversational ai📋 Description
- Design CCaaS and AI-enabled solutions across enterprise platforms.
- Bridge business needs with technical designs and integrations.
- Lead pre-sales design, ensuring scalability and security.
- Define integrations (telephony, CRM, ERP) and data flows.
- Oversee handover between sales and delivery teams.
- Stay current with AI/ML trends and act as a thought leader.
🎯 Requirements
- Experience in architecture and solution design.
- CCaaS platforms expertise.
- Expertise in Conversational AI, Generative AI, and Agentic solutions.
- Strong analytical, leadership, and communication skills.
- Proficiency with Agile methodologies and enterprise governance.
- Familiarity with CCaaS vendors, AI/ML and integration patterns.
🎁 Benefits
- Remote work with UK-based clients.
- Opportunity to lead AI-centric solutions.
- Join a global AI-focused team.
- Equal opportunity employer.
- Collaborative, innovative culture.
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