Investigate Illinois Shines violations; recommend mediation or disciplinary action.
Edit disciplinary letters and correspondence to ensure SOP compliance.
Collaborate with Senior Manager on disciplinary actions and process improvements.
Identify trends in complaints and program violations; propose proactive measures.
Track deliverables, milestones, and action items; report progress to stakeholders.
Salary: $92k–$125k/year; target $106,250.

🎯 Requirements

Bachelor’s degree.
8+ years in compliance, consumer protection, legal, regulatory, or QA.
Knowledge of solar policies and programs.
Experience with Salesforce.
Strong written communication; editing team work.
Ability to train staff on new procedures.
Client-facing; primary contact for clients.
Microsoft Office proficiency (Office365, SharePoint).

🎁 Benefits

Medical, dental, and vision insurance.
Pre-tax contribution plans.
Employee Stock Ownership Plan (ESOP).
Remote-first workforce with flexible locations.

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