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reporting cloud sql power bi dashboards📋 Description
- Be primary technical contact for assigned agencies and manage deployments
- Diagnose and resolve complex issues across Axon's software and hardware ecosystem
- Lead troubleshooting and coordinate root-cause analysis across Product, Engineering, Support, and Services teams
- Partner with deployment teams to design, test, and implement Axon solutions
- Onboard customers and drive adoption of new capabilities
- Build trusted relationships with technical and operational stakeholders
🎯 Requirements
- 4+ years in technical account management or similar roles
- Experience supporting SaaS apps, cloud platforms, or deployments
- Strong troubleshooting and root-cause analysis skills
- Ability to communicate effectively with both technical and non-technical stakeholders
- Familiarity with networking concepts, cloud technologies, system integrations, or enterprise software environments
- Ability to obtain and maintain CJIS compliance and handle sensitive information appropriately
🎁 Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Learning and Development programs
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