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salesforce jira splunk power bi sql server📋 Description
- Lead technical support for agencies; diagnose and resolve issues.
- Drive deployments; design, configure, test, implement solutions.
- Manage crisis situations; restore functionality quickly.
- Advocate for customers; relay needs to Axon teams.
- Promote best practices; guide change management for adoption.
- Collaborate with cross-functional teams for smooth customer experience.
🎯 Requirements
- Education: Bachelor's degree or equivalent experience.
- Experience: 4+ years in TAM or similar customer-facing role.
- Technical Expertise: Deploy SaaS; config, test, troubleshoot.
- CRM & Relationships: Build relationships with diverse stakeholders.
- Cross-Functional Teamwork: Collaborate with engineering, marketing, sales.
- Problem Solving: Root-cause analysis; use Splunk, Jira, Salesforce.
🎁 Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Learning & Development programs
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