Related skills
salesforce networking jira splunk power bi📋 Description
- Lead tech liaison for agencies; diagnose and resolve issues.
- Drive deployments with design, config, test, and rollout.
- Act as crisis manager to restore functionality during outages.
- Advocate for customers; represent agency needs internally.
- Build dashboards and data integrations using Power BI and SQL Server.
- Provide onsite support to agency staff and training.
🎯 Requirements
- Bachelor’s degree in business, CS, or related field, or equivalent.
- 4+ years in technical account management or similar role.
- Experience deploying SaaS; configuring, testing, troubleshooting.
- Strong CRM skills; build relationships with stakeholders.
- Proficient with Splunk, JIRA, Salesforce; data analytics tools.
- CJIS background check clearance; handle confidential data.
🎁 Benefits
- Competitive salary and 401k with employer match.
- Discretionary paid time off.
- Paid parental leave for all.
- Medical, dental, vision plans.
- Fitness programs.
- Emotional and mental wellness support.
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