Related skills
cloud windows networking power bi virtualization📋 Description
- Lead technical support for assigned agencies and resolve complex issues.
- Drive deployments: design, configure, test, implement Axon software.
- Manage crisis situations and restore functionality quickly.
- Advocate for customers: relay feedback to Axon teams.
- Promote best practices and optimize software adoption.
- Collaborate with engineering, product, and sales for a seamless experience.
🎯 Requirements
- Bachelor’s degree in related field or equivalent experience.
- 4+ years in technical account management or similar role.
- Deployment of SaaS: configuring, testing, troubleshooting.
- Windows OS, networking, cloud, virtualization, storage.
- Data analytics: Power BI and SQL Server.
- CJIS background check and handling confidential information.
🎁 Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional and Mental Wellness support
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