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salesforce networking jira power bi cloud solutions📋 Description
- Lead technical liaison for assigned agencies; diagnose and resolve issues.
- Drive deployments: design, configure, test, and implement Axon software.
- Manage crisis situations; restore functionality and minimize impact.
- Advocate for customers; capture agency needs for product improvements.
- Promote best practices; guide change management and adoption.
- Collaborate across teams to ensure a seamless customer experience.
🎯 Requirements
- Bachelor's degree in business, CS, or related field, or equivalent.
- 4+ years in technical account management or similar customer-facing role.
- Deploy SaaS solutions; configure, test, troubleshoot complex apps.
- Proven ability to build and maintain stakeholder relationships.
- CJIS background check eligibility and handling confidential data.
- Power BI and SQL Server for data management and reporting.
🎁 Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave
- Medical, Dental, Vision plans
- Fitness Programs
- Learning & Development programs
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