Software Technical Account Manager II

Added
1 minute ago
Type
Full time
Salary
Salary not provided

Related skills

salesforce networking jira splunk power bi

πŸ“‹ Description

  • Deploy and support Axon software for law enforcement.
  • Serve as primary technical liaison for assigned agencies.
  • Lead deployments, configure, test, and roll out solutions.
  • Respond to critical issues and manage crises.
  • Advocate for customer needs within Axon.
  • Collaborate with engineering, product, and sales teams.

🎯 Requirements

  • Bachelor’s degree in related field or equivalent.
  • 4+ years in technical account management or similar role.
  • Deploying SaaS, configuring, testing, troubleshooting apps.
  • Build and maintain relationships with diverse stakeholders.
  • Cross-functional collaboration with engineering, product, and sales.
  • Root-cause analysis; experience with Splunk, JIRA, Salesforce.

🎁 Benefits

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
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