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crm it linux windows erp📋 Description
- Provides support to partners with close attention to detail
- Researches, analyzes, and documents findings
- Interacts with partners via email, phone, chat, cases, and remote sessions
- Maintains a knowledge base and provides high-quality partner support
- Identifies opportunities from partner data to optimize business strategies
- Manages a queue of resolving support cases
🎯 Requirements
- Work independently on projects with general supervision
- Practical knowledge of the applicable work area
- Strong customer service skills
- Excellent written and verbal communication
- Interpersonal skills; cross-functional collaboration
- Bachelor’s degree or equivalent; 2+ years experience; Windows/Linux troubleshooting
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