Principal liaison translating customer expectations into implementation success.
Lead detailed business discovery to drive outcomes and value.
Translate requirements and perform system configuration (more complex).
Build strong customer relationships; act as trusted advisor.
Partner with internal teams to create on-time, high-quality implementation plans.
Travel to on-site locations to lead meetings and presentations.

🎯 Requirements

Post-secondary education in technology field (preferred).
Excellent communication, organizational and collaboration skills.
4+ years in a software implementation role.
Experience on multi-resource project teams.
Quick learner; convert concepts to customer value.
Self-starter; independent with flexibility.

🎁 Benefits

Benefits starting day one
Retirement plan matching
Flexible paid time off
Wellness support programs
Parental and caregiver leaves
Fertility and adoption support

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