Related skills
backend data modeling api design frontend itsm📋 Description
- Build frontend experiences for ITSM and agent workflows.
- Reduce reliance on privileged actions via auditable automation.
- Turn recurring tech support problems into paved-path processes.
- Build agentic solutions to understand tickets and automate actions.
- Improve ITSM experiences across intake, routing, execution, handoff, and auditability.
- Create reusable tools, APIs, and execution primitives for enterprise systems.
🎯 Requirements
- Strong frontend and backend production software experience; modern frontend focus.
- Experience designing interfaces for complex operational tools or case-management systems.
- Track record turning ambiguous operational problems into usable products.
- Solid backend fundamentals in API design, data modeling, integrations, reliability.
- Experience building internal platforms, tooling, automation, or operational products.
- Interest in agentic ITSM, enterprise administration, or automation.
🎁 Benefits
- Relocation assistance for new hires.
- Flexible remote/hybrid work arrangement.
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