Lead responses to critical incidents and customer-impacting events
Work directly with enterprise customers
Collaborate across engineering, product, and support to solve urgent problems
Build internal tools and core features from real-world feedback
Build extensible platform for account-level settings with declarative controls and AI guardrails

🎯 Requirements

Backend services in Python or Node.js
API design, database modeling, and CI/CD pipelines
Event-driven systems using Kafka and SQS
Observability with Datadog, Grafana, and Graylog
Experience with Fastify for scalable APIs
Design for enterprise-scale platforms and APIs

🎁 Benefits

All-remote company with flexible work setup
High visibility, high impact projects
Cross-functional collaboration with Product, Revenue, Support
Growth path with leadership support
Opportunities to work with AI at scale

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