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json scripting apis llms rag📋 Description
- Customer-facing, billable role delivering AI solutions across NICE CXone ecosystem.
- Build integrations, configure conversational AI platforms, and ensure high-quality delivery.
- Configure, customize, and deploy AI solutions per business and technical requirements.
- Develop PoCs and production-ready solution components.
- Support testing, validation, and go-live activities across customer environments.
- Work with Implementation teams to validate feasibility and provide input.
🎯 Requirements
- 2+ years driving cross-functional change.
- Translate operational needs into practical AI use cases.
- Strong knowledge of AI and NLP tech (LLMs, RAG, GPTs, Copilot-style assistants).
- Hands-on automation with n8n or comparable tools; comfortable with Copilot Studio.
- Working knowledge of API integrations, JSON, and basic coding/scripting.
- Demonstrated curiosity and pragmatic AI use to improve workflows.
- Excellent stakeholder management and communication.
- Ability to operate in fast-paced environments, balancing multiple initiatives.
🎁 Benefits
- NiCE-FLEX hybrid model: 2 days in office and 3 days remote.
- Collaborative, global team with growth opportunities across roles.
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