Social Media Manager, CX

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

analytics linkedin youtube x hootsuite

πŸ“‹ Description

  • Develop and execute a global social media strategy aligned with AI-first CX narratives.
  • Manage the global social editorial calendar across LinkedIn, X, YouTube.
  • Promote research, product launches, and thought leadership across social channels.
  • Partner with marketing to support launches, analyst recognition, and NiCE World.
  • Drive executive and employee advocacy on social platforms with leadership.
  • Monitor performance and optimize campaigns with social intelligence tools.

🎯 Requirements

  • 4+ years of experience in social media management, ideally in B2B tech.
  • Proven track record growing engagement and reach for enterprise tech; global teams.
  • Strong LinkedIn B2B expertise and experience with major platforms.
  • Experience with Sprinklr, Brandwatch, Hootsuite, or similar tools.
  • Strong editorial and storytelling skills.
  • Data-driven mindset with experience analyzing performance metrics.

🎁 Benefits

  • Equal opportunity employer; inclusive hiring.
  • Global brand with AI-first vision and growing presence.
  • Collaborative, cross-functional environment with leadership.
  • Opportunities to participate in major events like NiCE World.
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