Related skills
linkedin youtube x hootsuite brandwatch๐ Description
- Develop global social media strategy aligned with NiCEI-first CX narrative.
- Manage the global editorial calendar across LinkedIn, X, YouTube, emerging platforms.
- Promote research, reports, product launches, and thought leadership across channels.
- Partner with marketing to support product launches, analyst recognition, and NiCE World events.
- Drive executive and employee advocacy with leadership to amplify thought leadership.
- Collaborate with design, PR, and marketing to produce engaging visuals and video content.
๐ฏ Requirements
- 4+ years in social media management, ideally in B2B tech or SaaS.
- Proven track record growing engagement and reach for enterprise tech brands.
- Strong LinkedIn B2B expertise and experience across major platforms.
- Experience with social media management/analytics tools (Sprinklr, Brandwatch, Hootsuite, etc.).
- Strong editorial and storytelling skills.
- Data-driven mindset with experience analyzing performance metrics.
๐ Benefits
- Experience marketing AI, CX, contact center, or enterprise cloud tech.
- Experience supporting major events, product launches, or analyst campaigns.
- Experience using social analytics to uncover audience insights and inform strategy.
- Familiarity with influencer or advocacy programs.
- Basic video editing or motion content experience.
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