Social Engagement & Support Specialist

Added
3 days ago
Type
Full time
Salary
Salary not provided

Related skills

writing instagram linkedin threads

📋 Description

  • Monitor and respond to mentions, comments, and DMs across social channels (X, LinkedIn, Instagram, Threads)
  • Craft on-brand, human, and helpful replies
  • Amplify our community’s content across social channels
  • Identify trends, product feedback, cultural moments, or platform shifts and route to internal teams
  • Collaborate with social media and brand teams on reactive and proactive moments
  • Maintain our voice and tone guidelines across social

🎯 Requirements

  • Tech product expertise: explain tech concepts in plain language
  • Social media experience: represented brands on social media with examples
  • Stellar communication: write clearly and quickly in Lovable's voice
  • Brand and comms sense: good judgement on when to reply or move on
  • Platform-native instincts: fluent in social media culture and rules
  • Community-first mindset: energized by engaging with users daily
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