Related skills
google sheets excel instagram linkedin youtube📋 Description
- Lead always-on social engagement and listening across priority platforms.
- Proactively participate in high-value public conversations about work, marketing, and AI.
- Respond to product questions and issues quickly, in a human, on-brand way.
- Partner with Support and Communications to coordinate responses with clear ownership.
- Own Asana's Reddit presence, including AMA-style conversations.
- Own and scale employee, customer, and partner advocacy using Sprout Social.
🎯 Requirements
- 4+ years in social media community management (B2B SaaS/tech).
- Strong content creation: video editing and copywriting.
- Deep understanding of platform engagement and social listening.
- Experience with Sprout Social or similar tools; strong analytics (Excel/Sheets).
- Translate social listening insights into actionable engagement strategies.
- Balance authentic participation with brand representation in fast-moving environments.
- Cross-functional collaboration with Support, Communications, Product Marketing.
- Comfortable with autonomy: proactive, decisive, and impact-oriented; familiar with AI tools.
🎁 Benefits
- Mental health, wellness & fitness benefits
- Career coaching & support
- Inclusive family building benefits
- Long-term savings or retirement plans
- In-office culinary options to cater to dietary preferences
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