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cloud networking incident response siem edr📋 Description
- Monitor network, system, and security alerts in remote operation
- Perform first-level troubleshooting and document findings
- Escalate issues to SNOC Engineer II or senior teams as needed
- Follow SOPs for routine tasks
- Maintain thorough ticket documentation
- Assist with updating SOPs and knowledge base
🎯 Requirements
- Associate’s degree in IT, Cybersecurity, or related field (or equivalent).
- Certifications: CompTIA Network+ or Security+; CCNA (preferred); ITIL Foundations.
- 1+ years in SOC, NOC, help desk, or IT operations.
- Foundational networking, security, and system administration.
- Strong communication and documentation skills.
- Ability to follow structured processes and escalate appropriately.
🎁 Benefits
- Major Medical Insurance covers you and your immediate family
- Life Insurance
- Quarterly Bonus
- Vacations - 12 days after the first year
- Anniversary Bonus - 10 days of base salary
- 250 pesos monthly stipend for internet and electricity
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